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The Adirondacks JOBS

Customer Support Specialist

Albany, NY

Customer Support Specialist

Alaant Workforce Solutions is hiring an energetic and upbeat Customer Support Specialist for our client in the energy industry. Day to day tasks may include working closely with current customers to address questions or concerns related to the company products and services along with minor billing and invoicing. The position is primarily phone-based but will have some personal interaction with customers who come on-site to pay invoices.

The shifts available for this position are:
• Wednesday – Saturday 9:00 am to 8:00 pm
• Monday -Friday 11:00 pm to 7:00 am

This is a direct hire position paying $14.00 - $15.00 per hour, depending on experience. Our client offers benefits that are unmatched and go above and beyond what we typically see. If you are interested in an amazing company that engages their employees, this could be the position for you!

Additional responsibilities include:
• Documenting customer information into company database
• Organizing billing information
• Scheduling appointments for on-site technicians
• Dispatching technicians to work sites

Successful candidates will possess the following skills and experience:
• Associate degree in related field
• 2 years’ experience working in the customer service industry
• Familiarity in MS Office Suite

To apply directly to this position, please visit the following job link:

For more details on this role contact:
Monica Sweeney, Resource Manager @ 518-689-0704

Alaant Workforce Solutions (formerly Linium Recruiting) wants all interested applicants to know they are seeking a diverse workforce and are actively recruiting candidates in accordance with diversity, inclusion and equal opportunity policies.

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Contact This Employer

Alaant Workforce Solutions
(518) 689-0704